SHIPPING POLICY
We prepare and ship all orders by the next business day following the purchase at the latest. If you place your order on a non-business day, we will ship it on the first available business day.
SHIPPING METHODS
The shipping methods available in the online store are:
Standard Shipping (2/4 business days)
DELIVERY TIMES
The estimated delivery time for orders placed through the online store is:
- between 2 and 5 business days for shipments within Spain.
- between 2 and 5 business days for shipments in Portugal.
- between 2 and 12 business days for international shipments, which may vary depending on the destination.
SHIPPING COST
Shipping costs are calculated at checkout. Free shipping promotions may apply to qualifying orders.
TRACKING
All orders include tracking information, which will be sent via email once the shipment has been made.
LOST OR DAMAGED SHIPMENTS
If your package is delayed, lost, or arrives damaged, please contact us immediately and we will do our best to resolve the issue as soon as possible.